Testimonials
“Staff have a very good approach to any behaviours which may be difficult to manage and good strategies are in place.
- The staff are good at communicating with the young people to establish any difficulties they are having, they have a pro-active approach and ensure that the young people are 'listened to'.
- The way the home functions enhances independence and opportunity to make choices.
- The house has a bright and airy feel. There are good quality fixtures and fittings and it is decorated to a high standard
- The staff were very caring in their approach to the young people and were professional and respectful in their approach.”
Commission for Social Care Inspection 23rd May 2006
“All the young people spoken to said that the staff support them well and they can talk about their problems. Through observation it was clear that this is the case. There was an atmosphere, which was caring and warm in the home”
“The young people reported that the house was a safe place to live and one young person reported a feeling of being 'safe'”
Commission for Social Care Inspection 27th November 2006
“The move into Creative Care was handled well, thoughtfully and competently by the staff team at Creative Care. This was underpinned by detailed knowledge and expertise in Autism and ASD”
“Creative Care provides that integrated service designed for young people with complex needs. I feel this comprises of 5 building blocks including:
- Structure;
- Positive Reinforcement;
- Extending options through creative / flexible programmes;
- Enhancing communication;
- A calming environment.
It's been a pleasure working with Creative Care.“
Social Worker, Nottingham
“My sister has made the most improvement since moving into Lambley Lodge. They provide the one-on-one attention she has needed for so long. She seems mature and acts like a young lady (something we could never achieve). I think the plan is perfect. Well done guys!!”
“I can see my sister has a good relationship with all the staff. I personally thing everyone I've met at Lambley Lodge is very nice, pleasant and professional. It's very important the young people feel safe and happy. It's definitely shown here.“
Katrina, Sister of service user
“Behaviour management strategies have been very good and very effective. We are now able to take our son out knowing he is going to be more cooperative and manageable and we are able to spend quality time with him.”
“Contact is easily accessible. When visiting my son I am made to feel really welcome. Staff are very easy to talk to and I feel that is very important. they are all very helpful and he now has regular contact with family and visits us at home on a regular basis.”
“Since our son has been at Creative Care we feel that both his and our family life has greatly improved. He is really happy at Creative Care and I feel that he has built a good relationship with the staff. It is almost like having an extended family.”
Pat, Mother of service user
“Our daughter has a holistic personal care plan - not a text book plan but one that has been developed to individually reflect her need, likes, dislikes and ensure all her needs are being met in a warm, caring and proactive environment.”
“There has always been a friendly voice at the end of the phone to alleviate our worries and concerns. We are able to see our daughter when we like (subject to her ever expanding social diary!) and have regular weekly contact seeing her both at home and at Lambley Lodge with joint flexibility to suit needs.”
“Due to the team spirit of working with our daughter and their coordinated and consistent approach to her behaviour there has been a vast improvement over a relatively short space of time.”
Trish, Mother of Service User