We know that the quality of our services is directly linked to the quality and professionalism of our staff and that they are only ever as good as the training and support we provide. Our staff are the foundation that supports our delivery of person-centred support and Positive Behavioural Management. To that end we provide them with the tools they need to work effectively and safely with people who present with severe and complex challenges.
Our Registered Managers are all NVQ 5 qualified and a number have achieved a Diploma in Health and Social Care. Two of our Registered Managers will enrol in the B.Phil Autism course at Birmingham University in 2015
Our Team Leaders are all NVQ 3 qualified and a number plan to undertake NVQ 5 studies so that they may develop their skills and qualifications to support further career development, such as progression towards becoming a Registered Manager.
Our Support Workers are asked to commit to QCF/NVQ 3 studies as a condition of their appointment, so that we can be confident that they have the necessary skills and training to support our service users from the earliest stage.
Our comprehensive and in-depth Induction and Training Programmes improve the confidence of our staff, and empower them to provide exceptional support for people in our care.
Each Creative Care Registered Manager develops and maintains a Training Needs Analysis for their Home which reflects individual staff training needs and a training delivery plan follows. A Training Audit is undertaken annually to ensure that all identified training needs within each Home have been met.
The more qualified and skilled our workforce, the more able they are to support people whose current presenting complexities are preventing them from getting on with their lives.
We strongly believe that the future success of Creative Care depends on the progression and development of our staff, and to support this we consider and value succession planning at all levels throughout the company to ensure that, as far as we are able, we “home grow” future Team Leaders and Managers.
To find out more about how to join our team please contact us.